For service businesses that can't afford missed follow-ups

Your customers are
slipping through
the cracks.

Compass makes sure every enquiry gets a reply, every quote gets a follow-up, and every booking is confirmed. Automatically, across the tools you already use.

Stuck?Compass flags it before you lose them
Routine?Compass handles it. No manual chasing.
Risky?You approve it. Always in control.
Compass Inbox● Live
SKSarah K.
Hi, what's your rate for a 2-hour deep clean? Need it this Friday.
2 min ago
Compass · replied in 12s
Hi Sarah! Our 2-hr deep clean is KES 4,500. Friday slots are open. Shall I book you in?
Quote sent · Follow-up set for 9am tomorrow
SKSarah K.
Friday works, please book me in!
Just now
Booking confirmed
Reminder set for Thu 6pm · Deal closed
3 conversations active · 0 missed
0+
businesses in the pilot
0+
follow-ups handled by AI
<1h
avg. setup to first value
Free
follow-ups/month, free to start

You didn't lose that customer because your service was bad. You lost them because no one followed up.

You replied an hour late. The customer already went with someone else.
You sent the quote. They never heard from you again. Booking lost.
The appointment was unconfirmed. They didn't show. The slot was wasted.
A complaint sat in your inbox for two days. Now they're writing a review.
NESW

Your tools don't talk to each other

WhatsApp for enquiries. Gmail for quotes. Spreadsheets for bookings. Maybe a CRM you barely open. Each works fine on its own. But the moment a customer moves between them, the thread gets dropped.

Compass connects on top of everything you already use. No migration. No new system to learn. Just a layer that makes sure the follow-up always happens.

See it. Know it. Handle it.

Three simple steps that keep every customer moving, from first message to paid and happy.

01
SEE

Every customer, one place

WhatsApp enquiries, Gmail threads, web chats. All in one view, with the full story behind every customer.

  • All channels in a single inbox
  • Full customer history at a glance
  • See who needs attention right now
02
DECIDE

Know who's about to walk away

Compass watches your inbox around the clock and flags the leads, quotes, and customers that are at risk before they go quiet.

  • Leads going cold, flagged instantly
  • Quotes expiring without follow-up
  • Support waiting too long, surfaced
03
DO

AI handles it. You approve the rest.

Assign AI agents to routine follow-up, booking confirmation, and support triage. Set your rules once — Compass runs the work and hands off only when a real decision is needed.

  • Routine messages sent automatically
  • Escalates when a human is needed
  • You approve anything sensitive

Works across your whole customer journey

When they first enquire

Turn enquiries into bookings

Compass replies within minutes, qualifies the lead, sends your quote, and follows up. So you close deals even when you're on the job.

After they've booked

Eliminate no-shows

Automatic booking confirmations, timely reminders, and smart reschedule recovery mean every appointment is honoured.

When something goes wrong

Resolve issues before they churn

Compass triages support messages, keeps customers updated, and escalates to your team when a real decision is needed.

0+

service businesses trust Compass to handle their customer follow-through every day.

5,900+
Follow-ups handled by AI. Zero manual chasing.
< 1h
From sign-up to your first AI reply going out
< 1 min
Average AI response time to a new enquiry
Free
Start with 100 actions/month. No card needed.

Start free. Scale as you grow.

No contracts. No surprise bills. Pay for what you use and start for free.

Free, no card needed

Starter

Add a widget to your site, connect WhatsApp, go live in minutes.

Free
Enough for your first 50 follow-ups
  • WhatsApp inbox
  • Website chat widget
  • 1 AI agent
  • Basic playbooks
  • Basic analytics
  • Activity log
Start free
Most popular

Growth

For teams handling real volume.

Pay per use
  • Everything in Starter
  • Gmail integration
  • Unified inbox: all channels in one view
  • Custom-branded website widget
  • Leakage dashboard
  • Multiple AI agents
  • Custom playbooks
  • CRM & Google Workspace sync
  • Priority scoring
Join the pilot
For growing teams

Pro

Full control, full accountability.

Custom
Volume pricing available
  • Everything in Growth
  • Approval workflows
  • Multi-branch team management
  • ERP & accounting connectors
  • Audit log & compliance
Talk to us
Join the pilot. Free.

Stop losing customers you already talked to.

Set up in under an hour. Let Compass run your first follow-up. No credit card, no commitment.